Mac Bootcamp: Viewing files on Mac drive from Windows
New Videos on Installation, Deployment, Customization and Migration

Autodesk Exchange: Server Connection Unavailable

If your company’s local security settings prevents you from accessing site upon starting the AutoCAD 2012 family of products, you may get the following error:


Autodesk Exchange is the online help content that is turned on by default and is new in 2012.   You can turn it off and use the local help content using the instructions below:

1.  Open AutoCAD 2012.

2.  Close Autodesk Exchange window.

3.  Go to Application menu A > Options to open Options window.

4.  In the Options window, click on System tab.

5.  Under Autodesk Exchange clear the check box – Access online content (including Help).

6.  Restart AutoCAD 2012.

7.  Hit F1 key and AutoCAD 2012 local help files should open.

The Registry entries related to online help is under:


Value Name: HelpBaseURL
Value Data:

Thanks to Avto Chachava for this tip.


Feed You can follow this conversation by subscribing to the comment feed for this post.

The comments to this entry are closed.