@AutodeskCare: The Doctor is In...

Prologue

As of March 2013, we have rebranded from Autodesk Care to Autodesk Help...

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@AutodeskCare: The Doctor is In...

The "doctors" are "in", and you'll find them at @AutodeskCare on Twitter. That's right folks. After staffing our ever-so-popular discussion forums—Installation and Licensing and Cloud—our Autodesk Front Desk Team is now on Twitter at @AutodeskCare.

And they're waiting to tweet with you! Bring any question you have about doing business with Autodesk and our Front Desk will assist. What does that mean? Well our Front Desk provides help for pretty much anything except for technical product support—licensing, registration, activation, managing your subscription benefits. You name it. Whatever helps you imagine, design and create a better world faster than ever before!

"Office hours" are 24/5 - meaning 24 hours a day and 5 days a week, Monday thru Friday. @AutodeskCare is not staffed with technical support specialists, so your best bet for geek support is still our million-strong technical support community (or self-generated tech support ticket in Subscription Center).

So, don't be bashful. Drop by our Twitter home or AutodeskCare blog, say "hi", follow us and then tell all your friends and colleagues about Autodesk's new customer care channel. We'll leave the light on for you! :)