Alias Design 2012 for Mac: The case of the @ symbol, Time Machine, LMU & the disappearing splash screen.
Watson, we have an interesting case of the @ symbol, Time Machine, LMU and the disappearing splash screen.
The problem was that Standalone Alias Design 2012 for Mac would not startup. There was a splash screen and then it disappeared. When you switched over to a Networked version Alias Design 2012 for Mac, it would work as expected.
It does have something to do with the adskflex_*_tsf.data file as noted in this other solution for Windows, but more on that in a bit.
In this case, on the Mac, there was no adskflex_*_tsf.data file in the FLEXnet folder:
The Console displayed a Time Machine and LMU (License Manager Utility) error:
Jan 16 11:23 MAC Alias: invalid drawable
Jan 16 11:23 MAC Alias: This process is attempting to exclude an item from
Time Machine by path without administrator privileges. This is not supported.
Jan 16 11:23 MAC LMU: 7996 DAEMONIZE: setting umask 0
Jan 16 11:23 MAC LMU: 7996 DAEMONIZE: session parent exiting
Jan 16 11:23 MAC LMU: exiting and supressing hooks: 0
Jan 16 11:23 MAC LMU: 7997 DAEMONIZE: session new session leader
Jan 16 11:23 MAC LMU: 7997 DAEMONIZE: tty disconnect parent exiting
Jan 16 11:23 MAC LMU: 7998 DAEMONIZE: tty disconnect child
Jan 16 11:23 MAC LMU: 7998 DAEMONIZE: closing file descriptors
Jan 16 11:23 MAC LMU: 7998 Execing /Applications/Autodesk/Adlm/R4
Jan 16 11:23 MAC LMU: 7998 with argument: lmuopen
Jan 16 11:23 MAC LMU: 7998 with argument: /Applications/Autodesk/Adlm/R4
Jan 16 11:23:51 MAC lmuopen: Launching: /Applications/Autodesk/Adlm/R4
Jan 16 11:23:52 MAC com.apple.launchd.peruser.2
([0x0-0x492492].com.autodesk.Alias): Exited with code: 255
Jan 16 11:24:42 MAC LMU: exiting and supressing hooks: 0
If you use the Terminal and use the command: ls-la, you will notice that there are some @ symbols for some files and folders. It is an extended attribute in Mac OS X and we are getting a bit closer to the solution.
I just found out that there is a @ Time Machine extended attribute that will affect all Autodesk Mac-Compatible Products except for AutoCAD LT 2012 for Mac. App Store purchases are different then the conventional Standalone licensing methods that we currently are using.
Here is that obscure reference of extended attributes in this AutoCAD 2011 solution:
"When this folder is migrated using the Apple Migration Assistant or restored using Time Machine, these utilities save metadata onto the folder. When metadata is attached to the folder, FLEXnet is not able to create the trusted storage files required to launch and run....[your product]."
Elementary, my dear Watson.
The solution for this Alias Design user was to rename the FLEXnet Publisher folder, uninstall your Autodesk product and then re-install it. This will force the installer to create a new FLEXnet Publisher folder with the proper permissions with no metadata attribute on it. This will allow you to register, launch and run your product.
NOTE: You may also notice that if you have an Adobe *.data files in that folder, you will need to move those files from the renamed folder back into /Library/Preferences/FLEXnet Publisher folder.
Thanks to Sherlock (Platform Licensing team) and Roberto Tomarchio for sharing this tip to the community.