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« Inventor Family: An Autodesk product failed to send the required value for SERIALNUM. | Main | Cool: The AutodeskCare Customer Service Blog »

05/08/2012

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Dan Ellis

Hi,

I'm sorry you've been having trouble - is this only affecting 32bit installations? I've just tried out DWG Viewer, and it installed fine on Win7 64 bit with our SW installed.

Maybe it's fixed in our latest 6.2M2 release? It only came out a couple of weeks ago: http://www.displaylink.com/support/downloads.php

Please get in touch if we can help - I'm sure there's great synergy between our products!

Dan Ellis
Principal Engineer
DisplayLink

David Lau

I have posted an "Epilogue" to this post to confirm that it's been resolved.

David Geer

uninstalling resolved the installation issue with infrastructure design suite.

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