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Revit 2013 will hang at 'Preparing Revit Content'

We have been getting some cases in which Revit Content is not installing and is 'hanging'.  There are some differences between the downloaded version or Revit from the Subscription Center and the DVD media.  The downloaded version requires an internet connection to install Revit Content. The DVD version has the content on the media itself.  In some instances, if it hangs, at Preparing Revit Content, if you disconnect your internet connection, the install will continue but it will skip the Revit Content.

I recently stumbed on this solution in which you add some settings to your browser to allow the installation to continue:


You can order the DVD media in the Download section in the Subscription Site. Thanks to Byron Morales and Danny Hubbard for assisting on this post.


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J James

I've done the above and also a lot more to try and fix this and have had no joy. This includes restarting windows installer services.msi readding this to the system registery to rule out any communication issues. Any help would be very appreciated. I'm getting sick at looking at the Bostwana innovation Hub slide show

David Lau

Please request the media.


I've failed to install nearly 10 times and finally I've solved it. My solution:

Before your install, make sure:
1/ Install with admin account
2/ Disable any anti-virus, firewall
3/ Change your "User Account Control Settings" to "never notify" (in Control Panel\All Control Panel Items\Action Center)

Hope this help :-)

David Lau

Thanks for sharing this tip to the community. I would turn on UAC when you are done installing and repairing software.


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