For customers that require remote desktop assistance, we are now using Teamviewer to remotely access your system. The great thing is that it works on Windows and Mac and it's very fast.
Just click on the Teamviewer icon below and run it!
[Version 9 - 4.5 MB] [Version 9 - 11.3 MB]
As of January 2, 2014. The Teamviewer Quick Support Modules have been updated to version 9. Please do not rename the file after you extract it!