Civil 3D 2013: Where is Storm & Sanitary Analysis & Subassembly Composer?
AutoCAD Architecture 2013 deployment will not install Content via Autodesk Design Academy Media

FAQ: SOS Students that need help

Autodesk has a great student program in which you can download and use our software for educational purposes at:

There are some tips and tricks for getting some assistance...

1.  Use Matthew – Autodesk’s Automated Virtual Assistant by clicking Need Help? 


2.  Ask Matthew some basic questions.   We will be adding some more Artificial Intelligence to him as we build him up a bit more...


3. Select an issue and type a question and if the question is really "difficult" and you have an opportunity to get to a form to post that "difficult" the question as well.


4. Another tip for EDU users of the software is noted in this blog post:


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William Ferguson

I have 2-accounts...1-account is wrong..I want to disable the wrong account..Can you Help ?

David Lau

I just spoke to you on the phone. You need to post your reply at: and not the blog. I don't have access to account information.

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