I just got a case from a customer and basically 3DS Max 2013 was causing a blue screen on the computer. The user did have 3DS Max 2012 installed and it worked fine.
With some luck, the user figured out it was a Google Re-Direct Virus. The user used Kaspersky to clean up the infection and both versions of 3DS Max were functioning after the fix.
Thanks to John Roderick for sharing this issue with the community.