Windows 8.1 Support = Please upgrade cautiously!
Maya 2014 + Windows 7 [Clean] + Unexpected Error

Inventor 2013/2014 + Avast Anti-Virus Software + Red X PLACEHOLDER

We have been getting a high frequency of Inventor software failing to install due the usage of Avast Anti-Virus software. The error is typically the following:

Inventorplaceholder

RED X PLACEHOLDER

The only solution is uninstall the the Avast software before installing Inventor.



Thanks to Jeffry Asbury and Byron Morales for alerting us of the problem.

Reference


Comments

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Herb Coffer

I am new to these blogs.
I have installed INV 2014 on a new SSD hard drive, but get error. No 30 day trial and no activation. It will not UNINSTALL or REinstall. HELP.

David Lau

It is best to log a case or go to the Autodesk forums.

1. To uninstall software that won't uninstall, we use Microsoft Fix It.

http://upandready.typepad.com/up_and_ready/2012/06/windows-the-basics-of-using-microsoft-fix-it.html

2. An activation window should show up. I would make sure IE 10 is not installed on the computer.

http://upandready.typepad.com/up_and_ready/2013/05/blank-activation-window-internet-explorer-10.html

http://upandready.typepad.com/up_and_ready/2013/06/launching-an-autodesk-product-internet-explorer-10.html

3. Browser download of the software is sometimes necessary. It is best for 'troubleshooting' purposes.

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