Inventor 2013/2014 + Avast Anti-Virus Software + Red X PLACEHOLDER
Autodesk Factory Design Suite + Standalone + Factory Design Utilities

Maya 2014 + Windows 7 [Clean] + Unexpected Error

We recently received a case into Product Support. Basically after a hard drive and video card replacement, the software would not start up.  When starting Maya 2014, there was an unexpected error and this was not a licensing (activation) issue.

We basically tried using procmon and we did fix some permission issues but the problem persisted.  In the end, we even reformated the drive and re-installed Windows to no avail.

The solution was to disable WMI.

http://msdn.microsoft.com/en-us/library/aa826517%28v=vs.85%29.aspx

http://computerstepbystep.com/windows_management_instrumentation_service.html 

I want to thank Daniel Jay for sharing this tip with the community and the tenacious troubleshooting skills of Dell [Steven M.] Technical Support.

Epilogue

Thanks to Daniel Jay again for finding some additional reference data on the same issue but with 3DS Max.

http://forums.autodesk.com/t5/Installation-Licensing/3ds-Max-2014-and-possibly-earlier-LMU-exe-crash-on-startup-cause/td-p/3929893

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