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  • Antonio Barroca

    David Lau

    Giancarlo Molo

    Hashim Mundol

    Aaron Hai

    Avto Chachava

    Yannick Karawa

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02/13/2014

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Mike Burke

Thanks for providing a workaround.

I have followed the steps and it works. What I have noticed on the new layout we are missing important information like the publish date and the affected programs.

For example:
The old page shows the date and affected programs...
http://webcache.googleusercontent.com/search?q=cache:Hq9bWvic8DMJ:usa.autodesk.com/getdoc/id%3DTS22093011+&cd=1&hl=en&ct=clnk&gl=nz

The new does not have this info...
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Launching-program-results-in-Softlock-License-Manager-error.html


I hope this will be rectified soon by putting this info back on the page, otherwise this is another step backwards with Knowledge Network.

David Lau

Thanks! I will alert this limitation to the AKN team.

Stefan

I noticed that the article ID is in the URL, it's the "&id=22947844" in this:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=22947844&linkID=9242259

So to get to the article you can input the number after these:

http://usa.autodesk.com/getdoc/id=DL
http://usa.autodesk.com/getdoc/id=TS

Only one of them will work so you'll have to try both:

http://usa.autodesk.com/getdoc/id=DL22947844
http://usa.autodesk.com/getdoc/id=TS22947844

It would be nice if the web developers could make an automatic redirection on the webserver for the old URLs with a mod_rewrite script...

David Lau

I will update that request to the AKN team.

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