Tip: Browser Download File Sizes - Error: File Corrupted Error
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FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at ef86cfch + Desktop Subscription Licenses

A little bit of luck is required when troubleshooting problems.  In this case, it was the dreaded FATAL ERROR.


 FATAL ERROR:  Unhandled Access Violation Reading 0x0000 Exception at ef86cfch

You will notice a login window above the error dialog box that indicates that this is a Desktop Subscription [aka Rental or META] product.

The solution was easy, we needed to uncheck all items under Automatic configuration under the Local Area (LAN) settings [Internet Options > Connections > LAN Settings]:


It is a part of the troubleshooting steps noted here:


Thanks to Andy Lempera for confirming that this tip worked.


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