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April 2015

How do I create a deployment of Revit 2015 R2 with the UR7 + UR8 + UR9?

Revit

Please check out the following article:

http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/How-do-I-create-a-deployment-of-Revit-2015-R2-with-the-UR7.html

What is confusing is the name of the browser downloaded file:

Autodesk_Revit_Architecture_2015_R2.sfx.exe

This file name has R2 in it it but it does not have the Revit 2015 R2 enhancement, you need to download it in the Product Enhancements section in our Autodesk Acccount [Subscription Benefit].

Workflow Video:  https://screencast.autodesk.com/Main/Details/ffd7a6c5-371b-4796-b394-43cac3313567


Build Your Up & Ready Knowledge Webinar Series

A technical discussion hosted by the Autodesk Product Support team and brought to you by Subscription Services. The basic format is a 20 - 40 min period of in-depth topic discussion with questions fielded during the presentation, where the remainder of the hour is an open question & answer period covering any topics of interest by the audience. Please note that this is a webinar series, and after signing up you will be notified of all future Build Your Up & Ready Knowledge events.

Webinar

Stay tuned for our upcoming sessions and visit our Youtube Channel for all the recorded sessions!


Browser Download files are 2 GB in size

Corrupt-less

We have been keeping our Browser Download files in the 4 GB range.  To have a better user experience for 2016 products, the downloads now have a max size limit of 2 GB.  This means that you need to download more parts but hopefully, it will not get corrupted.

http://upandready.typepad.com/up_and_ready/2014/05/tip-browser-download-file-sizes-error-file-corrupted-error.html

In summary, all the parts should be 2 GB in size except for the LAST part.  

TIP:  When choosing a browser download from the Autodesk Manage site, you may need to disable pop-up blockers because the download has several parts in it.


AutoCAD Crashing + Analyzing a dump file = Problem with IBM Security Access Manager

One our technical gurus [Jeremy Hanson] was troubleshooting an AutoCAD crashing at startup issue.  He used WinDBG to analyse the dump file (acminidump.dmp) to get the answer.  The basics of using WinDBG is noted here:

http://www.techrepublic.com/blog/windows-and-office/how-do-i-use-windbg-debugger-to-troubleshoot-a-blue-screen-of-death/

In this case the WinDBG mentioned a problem with this DLL: ObsBaseAgent64.dll and it was a part of IBM Security Access Manager for Enterprise Single Sign-On.  In this case, we followed the steps in this article to solve the problem:

http://knowledge.autodesk.com/article/AutoCAD-crashes-shortly-after-launch


General Licensing: Windows System Requirements [2016-2015] for the Network License Manager 11.12

Our latest server tools 11.12 system requirements can be found here:

Windows

http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-110E37F7-724F-4416-94EE-A74234AAA8CB

http://help.autodesk.com/view/INSTALL_LICENSE/2016/ENU/?guid=GUID-110E37F7-724F-4416-94EE-A74234AAA8CB

Mac

http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-53EE23D5-0665-4C11-8150-49055E3A2788

http://help.autodesk.com/view/INSTALL_LICENSE/2016/ENU/?guid=GUID-53EE23D5-0665-4C11-8150-49055E3A2788

Linux

http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-2ECB565B-A0CC-4F83-9B84-D960641085B3

http://help.autodesk.com/view/INSTALL_LICENSE/2016/ENU/?guid=GUID-2ECB565B-A0CC-4F83-9B84-D960641085B3

Reference

http://upandready.typepad.com/up_and_ready/2013/04/general-licensing-windows-system-requirements-2014-for-the-network-license-manager-1111.html