I'm starting to have nightmares where a huge creature is chasing me through a dark forest. I can hear it behind me, laughing maniacally as it crushes trees in its relentless pursuit. Just when I think I'm about to escape, I trip over a root and go sprawling on my face. As I brace for the horror I know I'm about to experience, the stench of the beast's hot breath filling my nostrils as it moves in for the kill, I glance behind me and see this:
Ok, so maybe I'm exaggerating a bit. But the "Establish an internet connection to continue" error has been causing us grief for a while. Not only is it poorly worded (99% of the time the internet connection works just fine, as customers are very happy to tell us), but there are also several things that can cause the error, making it an absolute joy to troubleshoot.
Brad Hurley, one of the tenacious troubleshooters on the Autodesk Installation & Licensing team, found another potential cause for the error. It turns out that if "Use SSL 3.0" is unchecked it can cause the error.
We've updated the following article with the new information: