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Installation error referencing /SecondRun and /FirstRunThreadId

601px-Temp_plate.svg

Sometimes an install failure can be a symptom of a larger problem with Windows. Such was the case in an issue we encountered recently.

At first the error message didn't seem particularly useful. It simply says "Error", with a path to a file in the Windows temp folder, along with some command line arguments. As it turns out, the problem lies with the Windows temp folder itself.

There are a couple of workarounds for the issue. First, you can simply log in with a different Windows account (which will have a different Windows temp folder) and install the software in that account. The other workaround is to move the location of the Windows temp folder. You can find the details in the following article:

http://knowledge.autodesk.com/article/Installation-error-referencing-SecondRun-and-FirstRunThreadId

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