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August 2015

Including Newest Autodesk Application Manager During Install

ApplicationManager

With the release of version 5 of Autodesk Application Manager a few weeks ago, we've started getting questions about including the new version when you either install or create a deployment for an Autodesk product. The version that gets installed by default is version 4, and you then need to download version 5 from within Autodesk Application Manager. That's not a huge deal if you're only installing the software on one computer, but it can be a gigantic headache if you're deploying to hundreds of computers.

This article shows how to include version 5 during the install / deployment creation process:

http://knowledge.autodesk.com/article/How-to-include-the-newest-version-of-Autodesk-Application-Manager-with-an-install-or-deployment


Establish an Internet Connection to Continue (Reprise)

I'm starting to have nightmares where a huge creature is chasing me through a dark forest. I can hear it behind me, laughing maniacally as it crushes trees in its relentless pursuit. Just when I think I'm about to escape, I trip over a root and go sprawling on my face. As I brace for the horror I know I'm about to experience, the stench of the beast's hot breath filling my nostrils as it moves in for the kill, I glance behind me and see this:

EstablishInternetConnection

Ok, so maybe I'm exaggerating a bit. But the "Establish an internet connection to continue" error has been causing us grief for a while. Not only is it poorly worded (99% of the time the internet connection works just fine, as customers are very happy to tell us), but there are also several things that can cause the error, making it an absolute joy to troubleshoot.

Brad Hurley, one of the tenacious troubleshooters on the Autodesk Installation & Licensing team, found another potential cause for the error. It turns out that if "Use SSL 3.0" is unchecked it can cause the error.

SSL30

We've updated the following article with the new information:

http://knowledge.autodesk.com/article/Meta-licensing


Adding a Service Pack to Navisworks Manage 2016 network deployment.

This is a workaround to include Navisworks Manage 2016 SP2 to your network deployment of Navisworks Manage 2015 in case you were not able to add the SP via Application Manager.

1.Download Navisworks Manage 2016 Service Pack 2 from the link below.

 http://knowledge.autodesk.com/support/navisworks-products/downloads/caas/downloads/content/navisworks-2016-service-pack-2.html

 2. Place Autodesk_Navisworks_2016_Service_Pack_2_Multilingual_Manage_64bit.msp file in your  Navisworks Manage 2016 network deployment x64\NAVMAN\ folder.

3.Open your Navisworks Manage 2016 network deployment ini file (you can find the file in your deployment Img folder, 'your_deployment_name.ini') in Notepad add the path to  Autodesk_Navisworks_2016_Service_Pack_2_Multilingual_Manage_64bit.msp under Navisworks section in PATCHES=.

 e.g.

#-PATCHES=
PATCHES=x64\NAVMAN\Autodesk_Navisworks_2016_Service_Pack_2_Multilingual_Manage_64bit.msp

4. Save the ini file