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General Licensing: Windows System Requirements [2014] for the Network License Manager 11.11

Our latest server tools 11.11 system requirements can be found in the Wikihelp here:

Windows

http://wikihelp.autodesk.com/Installation_Help/enu/2014/Help/0075-Autodesk75/0101-Network_101/0102-Planning102/0107-Windows_107

Mac

http://wikihelp.autodesk.com/Installation_Help/enu/2014/Help/0075-Autodesk75/0101-Network_101/0102-Planning102/0109-Mac_OS_X109

Linux

http://wikihelp.autodesk.com/Alias/enu/2013/Help/0000-Alias_In0/0179-Autodesk179/0201-Network_201/0202-Planning202/0208-Linux_Sy208

Reference:

http://upandready.typepad.com/up_and_ready/2012/04/general-licensing-windows-system-requirements-2013-for-the-network-license-manager-1110.html

 

Network Licensing: Networking Error: Failed to obtain the IP address of the machine

Networking Error: Failed to obtain the IP address of the machine

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICAPTH.lic.

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Network Licensing: FLEXnet License Finder

Network Licensing: FLEXnet License Finder

If you see FLEXnet License Finder windows when you start your Autodesk program and you have tried several times providing your license server name or specify the License file, please force quit the program (using Task Manager)  and manually update your client license file LICPATH.lic with the correct license server information. 

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICAPTH.lic

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

 Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

Network Licensing: Error [-4.132.0] A valid license could not be obtained by the network license manager

Error [-4.132.0] A valid license could not be obtained by the network license manager.

This error indicates that all your available licenses are checked out from your network license server.  Please verify that license server still has available product licenses.

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICPAPTH.lic

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Network Licensing: Error [-96.7.11001] A valid license could not be obtained by the network license manager

Error [-96.7.11001] A valid license could not be obtained by the network license manager

Please verify that your license server service is running:

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Network Licensing: Error [-15.570.0] A valid license could not be obtained by the network license manager

Error [-15.570.0] A valid license could not be obtained by the network license manager

Please verify the following:

• Your license server is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

• Your firewall is not blocking TCP/IP ports your license server service is running on (the default ports are 27000-27009 and 2080).

Tip: You can use Internet Explorer or Firefox to check if the ports used for licensing are open

Network Licensing: Error [0.0.0] A valid license could not be obtained by the network license manager

Error [0.0.0] A valid license could not be obtained by the network license manager.

You can try deleting CascadeInfo.cas file on your client workstation and then launch the program again.

Windows XP:

C:\Documents and Settings\All Users\Application Data\Autodesk\AdLM\CascadeInfo.cas

Windows 7:   

C:\ProgramData\Autodesk\Adlm\CascadeInfo.cas

If the above doesn’t help, please verify that your network license file contains the product FLEXnet license code for the product, or the cascading product.

2013: FLEXnet® feature codes for Autodesk products

2012: FLEXnet® feature codes for Autodesk products

2011: FLEXnet® feature codes for Autodesk products

2010: FLEXnet® feature codes for Autodesk products

Here is the link to the Autodesk Technical Solution, TS17532548, regarding the Understanding Cascade Licensing for Autodesk Products.

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Simulation CFD 2013: What license modules do we need?

For Simulation CFD we need different license modules in order to have the full license. The most important is the license for the User Interface, which is called Autodesk Simulation CFD Design Study Environment. To solve a simulation we need a module for the Solver. There are 3 Solver license levels
Autodesk Simulation CFD (Basic module), Autodesk Simulation CFD Advanced
(Advanced Module) and Autodesk Simulation CFD Motion (Motion module). Only one Solver module is required, per seat.

To be able to interact with CAD and bring geometry in to Simulation CFD we need another module for the CAD connection. Currently, in version 2013, some modules are included within the Design Study Environment, while others require a separate module.

The grouping stands as per shown below:

The minimum serial numbers (or modules) required is 1 Design Study Environment, and 1 Solver License. So, Simulation CFD will ALWAYS need multiple modules to run.

Activating the licenses

For activating the licenses, the user needs to go to the Registration and Activation site, located in http://registeronce.autodesk.com

For logging in, the user needs to use his credentials for Autodesk, the same ones as to log in to the Subscription Centre.

Only the users with License Administrator privileges are able to do this. By default the Contract Manager will be designated as the License Administrator.

Once logged in, the licenses can be activated, following the normal installation and licensing documentation, or simply following a simple explanatory video about this:

How to Generate a License File for Autodesk Simulation CFD 2013

The video shows how to do the process for 2012, but things
are the same for 2013.

Important comments:

• The licenses need to be generated separately for each module, but when getting the licenses together, copy everything apart from the header. Copy the paragraph that start with INCREMENT, and also the paragraphs that start with PACKAGE (See How to combine license files for multiple Autodesk products http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=8057761&linkID=9240617)
• The licenses that have been upgraded from older versions will be able to work with older versions ON THEIR OWN, meaning; we do not need to plug into it a 2012 license as well as the 2013 one.
• It is highly recommended to issue all the licenses for all the modules of Simulation CFD within the same day to avoid having parallel increments being treated as one. It is always good practice to
  do this.

 

Thanks to Gilberto Fernandez and Jon Wilde for sharing this with us.

Installation: Invalid Product Key

I have seen cases where at installation time, copying-pasting the correct Product Key into the proper field was not allowing the installation to proceed. The Product Key seemed to be wrong.

This was probably due to the fact that a trailing space was copied across with the code. Subsequent operations of copy-paste, although selecting only the PK, were also not successful.

To overcome this you have to first clear the Product key field (backspace and delete key) before typing (not pasting) the Product Key again.

 

AutoCAD Structural Detailing 2013 activation issue

We are getting some cases where customers cannot activate their product due to a licensing error message basically saying that the license has expired. There are no choices to either reactivate or run the product.

FRE:  Cette licence ne peut être prolongée.
ENU:  The license cannot be extended.

Development has released a Hotfix that address the issue. You can download it at the following address:
http://usa.autodesk.com/getdoc/id=DL20784586