General Licensing

Network License: RSA 2013 to RSA 2014 Pro

Since April 2013 Autodesk® Robot™ Structural Analysis is no longer available and starting from release 2014 customers can only purchase or upgrade to Autodesk® Robot™ Structural Analysis Professional 2014.
Customers already owning Autodesk® Robot™ Structural Analysis 2013 will be automatically upgraded to Autodesk® Robot™ Structural Analysis Professional 2014.
For the network installations under subscription, as usual once upgraded, you will need to get a new license file. The new license file will be valid for the current and prior 3 version of the product but, this concerns the Professional versions only.
In fact, if you previously had an Autodesk® Robot™ Structural Analysis 2013 network license, you will not be able to get a license from the new file.
You have to request a combined file that integrates both the 2014 Professional and the 2013 (http://www.autodesk.com/licensesupport).
Note: combining the files that you own won’t work as they have different issue dates.

If you upgraded from Autodesk® Robot™ Structural Analysis 2013 Professional version everything is fine with the new license file.

Epilogue:
We are currently attempting to request the license file to either be amended or to have the 2013 (not Professional) to be added to it.


General Licensing: Windows System Requirements [2014] for the Network License Manager 11.11

Our latest server tools 11.11 system requirements can be found in the Wikihelp here:

Windows

http://help.autodesk.com/view/INSTALL_LICENSE/2014/ENU/?guid=GUID-8F60EF2B-B412-43B5-A73D-8AF129CFDF48

Mac

http://help.autodesk.com/view/INSTALL_LICENSE/2014/ENU/?guid=GUID-8F60EF2B-B412-43B5-A73D-8AF129CFDF48

Linux

http://help.autodesk.com/view/INSTALL_LICENSE/2014/ENU/?guid=GUID-A1F165BF-D871-48D9-AAC4-6D7FFCA9DD50

Reference:

http://upandready.typepad.com/up_and_ready/2012/04/general-licensing-windows-system-requirements-2013-for-the-network-license-manager-1110.html

Epilogue

As of November 2013, the Wikihelp has been replaced by the New Help Documentation engine.   Just go here:

http://help.autodesk.com/view/INSTALL_LICENSE/2014/ENU/

Then enter the following search parameter:

system requirement for network license manager

Search


Network Licensing: Networking Error: Failed to obtain the IP address of the machine

Error_netowrk_path

Networking Error: Failed to obtain the IP address of the machine

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICAPTH.lic.

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 


Network Licensing: FLEXnet License Finder

Flexnet License Finder_window

Network Licensing: FLEXnet License Finder

If you see FLEXnet License Finder windows when you start your Autodesk program and you have tried several times providing your license server name or specify the License file, please force quit the program (using Task Manager)  and manually update your client license file LICPATH.lic with the correct license server information. 

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICAPTH.lic

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

FLEXnet License Finder window may also appear, if a firewall is blocking TCP port 2080 on license server system.  TCP port 2080 is used by Autodesk vendor daemon adskflex.exe.

 Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux


Network Licensing: Error [-4.132.0] A valid license could not be obtained by the network license manager

Error_-4.132

Error [-4.132.0] A valid license could not be obtained by the network license manager.

This error indicates that all your available licenses are checked out from your network license server.  Please verify that license server still has available product licenses.

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICPAPTH.lic

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac/var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 


Network Licensing: Error [-96.7.11001] A valid license could not be obtained by the network license manager

Error_-96.7.11001

Error [-96.7.11001] A valid license could not be obtained by the network license manager

Please verify that your license server service is running:

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 


Network Licensing: Error [-15.570.0] A valid license could not be obtained by the network license manager

Error_-15.570

Error [-15.570.0] A valid license could not be obtained by the network license manager

Please verify the following:

  • Your license server is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

  • Your firewall is not blocking TCP/IP ports your license server service is running on (the default ports are 27000-27009 and 2080).
  • You can also set up FLEXLM_TIMEOUT environment variable.
  • You may also need to install IPv6 supporting Network License Manager tools, you can download it from here.  Please check this post, Do I need IPv6 Network License Manager for Windows?

Tip: You can use Internet Explorer or Firefox to check if the ports used for licensing are open


Network Licensing: Error [0.0.0] A valid license could not be obtained by the network license manager

Error_0.0.0

Error [0.0.0] A valid license could not be obtained by the network license manager.

You can try deleting CascadeInfo.cas file on your client workstation and then launch the program again.

Windows XP:

C:\Documents and Settings\All Users\Application Data\Autodesk\AdLM\CascadeInfo.cas

Windows 7:   

C:\ProgramData\Autodesk\Adlm\CascadeInfo.cas

If the above doesn’t help, please verify that your network license file contains the product FLEXnet license code for the product, or the cascading product.

        2014: FLEXnet® feature codes for Autodesk products

2013: FLEXnet® feature codes for Autodesk products

2012: FLEXnet® feature codes for Autodesk products

2011: FLEXnet® feature codes for Autodesk products

2010: FLEXnet® feature codes for Autodesk products

Here is the link to the Autodesk Technical Solution, TS17532548, regarding the Understanding Cascade Licensing for Autodesk Products.

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 


Simulation CFD 2013-2015: What license modules do we need?

For Simulation CFD we need different license modules in order to have the full license. The most important is the license for the User Interface, which is called Autodesk Simulation CFD Design Study Environment. To solve a simulation we need a module for the Solver. There are 3 Solver license levels
Autodesk Simulation CFD (Basic module), Autodesk Simulation CFD Advanced
(Advanced Module) and Autodesk Simulation CFD Motion (Motion module). Only one Solver module is required, per seat.

To be able to interact with CAD and bring geometry in to Simulation CFD we need another module for the CAD connection. Currently, in version 2013, some modules are included within the Design Study Environment, while others require a separate module.

The grouping stands as per shown below:

Cfd_licenses

The minimum serial numbers (or modules) required is 1 Design Study Environment, and 1 Solver License. So, Simulation CFD will ALWAYS need multiple modules to run.

Activating the licenses

For activating the licenses, the user needs to go to the Registration and Activation site, located in http://registeronce.autodesk.com

For logging in, the user needs to use his credentials for Autodesk, the same ones as to log in to the Subscription Centre.

Only the users with License Administrator privileges are able to do this. By default the Contract Manager will be designated as the License Administrator.

Once logged in, the licenses can be activated, following the normal installation and licensing documentation, or simply following a simple explanatory video about this:

How to Generate a License File for Autodesk Simulation CFD 2013

The video shows how to do the process for 2012, but things
are the same for 2013.

Important comments:

  • The licenses need to be generated separately for each module, but when getting the licenses together, copy everything apart from the header. Copy the paragraph that start with INCREMENT, and also the paragraphs that start with PACKAGE (See How to combine license files for multiple Autodesk products http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=8057761&linkID=9240617)
  • The licenses that have been upgraded from older versions will be able to work with older versions ON THEIR OWN, meaning; we do not need to plug into it a 2012 license as well as the 2013 one.
  • It is highly recommended to issue all the licenses for all the modules of Simulation CFD within the same day to avoid having parallel increments being treated as one. It is always good practice to
    do this.

 

Thanks to Gilberto Fernandez and Jon Wilde for sharing this with us.


Installation: Invalid Product Key

I have seen cases where at installation time, copying-pasting the correct Product Key into the proper field was not allowing the installation to proceed. The Product Key seemed to be wrong.

This was probably due to the fact that a trailing space was copied across with the code. Subsequent operations of copy-paste, although selecting only the PK, were also not successful.

Wrong_pkey

To overcome this you have to first clear the Product key field (backspace and delete key) before typing (not pasting) the Product Key again.


Right_pkey