Installation

Building Design Suite Ultimate 2016 + Inventor 2016 = Update Error 1328

For users of Inventor 2016 that was installed from  the Building Design Suite Ultimate 2016, you will get this error when trying to update it:

1328-Error

Please check out this article to solve your problem:

http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-1328-when-installing-Update-1-for-Inventor-2016.html

Thanks to Aaron Maller for sharing this tip with the community.


Installing AutoCAD 2015 on Windows 10 + .NET 4.5 Error Workaround

Windows-10-LogoAs we start getting more cases on Windows 10, our offical support statement is noted here:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Windows-10-support-for-Autodesk-products.html

I would like to thank ar.zaher for posting this tip to the community in regards to installing AutoCAD 2015 on Windows 10:

http://forums.autodesk.com/t5/autocad-architecture-general/this-is-how-to-install-autocad-2015-to-windows-10/td-p/5671933

Reference

http://upandready.typepad.com/up_and_ready/2015/07/windows-10-support-please-upgrade-cautiously.html

http://upandready.typepad.com/up_and_ready/2015/07/microsoft-fix-it-will-not-work-on-windows-10-yet.html

 

 


Installation error referencing /SecondRun and /FirstRunThreadId

601px-Temp_plate.svg

Sometimes an install failure can be a symptom of a larger problem with Windows. Such was the case in an issue we encountered recently.

At first the error message didn't seem particularly useful. It simply says "Error", with a path to a file in the Windows temp folder, along with some command line arguments. As it turns out, the problem lies with the Windows temp folder itself.

There are a couple of workarounds for the issue. First, you can simply log in with a different Windows account (which will have a different Windows temp folder) and install the software in that account. The other workaround is to move the location of the Windows temp folder. You can find the details in the following article:

http://knowledge.autodesk.com/article/Installation-error-referencing-SecondRun-and-FirstRunThreadId


Autodesk Application Manager - Unrecoverable Error

We're hearing reports that some customers are getting the following error when they try installing the recently released service pack for Autodesk Application Manager:

"Autodesk Application Manager has experienced an unrecoverable error - please exit and restart."

AAM-UnrecoverableError

It turns out the error is benign and can be ignored. You can find the details in this article:

http://knowledge.autodesk.com/article/Autodesk-Application-Manager-has-experienced-an-unrecoverable-error-please-exit-and-restart


Including Newest Autodesk Application Manager During Install

ApplicationManager

With the release of version 5 of Autodesk Application Manager a few weeks ago, we've started getting questions about including the new version when you either install or create a deployment for an Autodesk product. The version that gets installed by default is version 4, and you then need to download version 5 from within Autodesk Application Manager. That's not a huge deal if you're only installing the software on one computer, but it can be a gigantic headache if you're deploying to hundreds of computers.

This article shows how to include version 5 during the install / deployment creation process:

http://knowledge.autodesk.com/article/How-to-include-the-newest-version-of-Autodesk-Application-Manager-with-an-install-or-deployment


How to I deploy Autodesk 2016 products with updates?

Has anyone noticed that when you expand the accordion for an Autodesk 2016 product, there is no option to include an Update or Service Pack?

Exhibit A: AutoCAD 2015 Deployment Options

Deploy-AutoCAD-2015

Please check out the new update workflow here:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-I-deploy-Autodesk-2016-products-with-updates.html

Reference

Deploying Autodesk 2015 Demo Video: www.youtube.com/watch?v=fMM-bw3W3kQ


Windows 8.1 N + Installing Autodesk Software = Content Service Installation Error

I recently got this case and I just found it interesting.   Here is the article of the issue....

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Installation-rolls-back-when-installing-Autodesk-Content-Service.html

Our software needs media support so the OS must include it.  Here is a reference note from Microsoft on the N edition of Windows:

http://windows.microsoft.com/en-us/windows-8/upgrade-to-n

Reference

http://upandready.typepad.com/up_and_ready/2012/12/windows-7-n-autodesk-civil-3d-2013-storm-sanitary-analysis.html


Revit 2016 Activation Error [1.1.0] from Infrastructure Design Suite Ultimate 2016

One of our troubleshooting gurus, Avto Chachava solved this activation error [1.1.0] with Revit 2016:

110 error Revit with IDSU

Please review this article to solve your issue:

http://knowledge.autodesk.com/support/infrastructure-design-suite/troubleshooting/caas/sfdcarticles/sfdcarticles/Revit-2016-Activation-Error-1-1-0-from-Infrastructure-Design-Suite-Ultimate-2016.html

Reference

http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/License-Error-1-1-0-when-activating-Revit-Architecture-2013.html