If you are installing Autodesk products for the Mac, you will notice that you don't have a redundant license server option.
To configure your software to use a redundant server, please check out the solution below:
Posted by David Lau at 04:05 PM in Installation, Licensing, Mac | Permalink
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When installing Autodesk Maya with Softimage 2015, you will get an error when using the Maya 2015 product key (657G1).
The answer is 977G1 and it is noted here:
Thanks for Richard Smuck for confirming that this solution worked.
Posted by David Lau at 07:09 PM in Installation, Licensing, Windows | Permalink
Here are some known issues that will cause a Communication Failure when installing Autodesk software when using the Install Now option.
1. Port Security and Internet Speed
2. Double clicking on the dowloaded installer (pointer) file.
3. Running Setup.exe from the "wi" folder.
Posted by David Lau at 08:46 PM in Installation, Windows | Permalink
When launching Civil 3D 2014 and you are get this error:
Cannot find the resource string number 3295 in resource AeccUiLand100
You actually can hit OK and AutoCAD will continue to function. Please check out this solution to solve the problem:
Posted by David Lau at 06:34 PM in Installation, Windows | Permalink
You have created a Civil 3D 2014 deployment and when installing the software, you are get this error:
Error 25541. Failed to open XML file C:\Program Files\Autodesk\Autodek Civil 3D 2014\en-US\UPI\UpiConfig.xml, system error: -2147024786
Please check out the solution here:
Posted by David Lau at 06:28 PM in Deployment, Installation, Windows | Permalink
Here is an interesting problem, we recently got this into Product Support:
Where is Revit 2015? It is not in the list because the installation is on a 32 bit operating system. The system requirements for Revit and the Building Design Suite Premium are noted below:
Building Design Suite Premium 2015
It is similar to this issue with Revit 2015 not installing on Windows 7. Please review the blog post below for more details:
Posted by David Lau at 08:18 PM in Installation, Windows | Permalink
We recently got this error when installing Maya 2015:
Source file not found: 93437458-FD45-41D9-8F2E-8B4F60CF9356.dll. Verify that the file exists and that you can access it.
Please check out this AKN article for the solution:
This is a best practices blog post that we use when installing our products:
Thanks to Rick Falck for confirming this solution worked.
Posted by David Lau at 03:21 PM in Installation, Maya | Permalink
A very good workflow on how to modify your content in Revit. You can check it out here:
Alerted to us by the Revit Guru, Chris Aquino.
Posted by Hashim Mundol at 08:41 PM in Installation, Windows | Permalink
If you are getting this error when installing 3DS Max or 3DS Max Design 2015 (point product) or from the Suite:
Could not write value CoreFiles to key \Products\7CE73B25638D01403046C342CBDE0201\Features. Verify that you have sufficient access to that key, or contact your support personnel.
Please check out this solution:
Thanks to Jeremy Hanson for sharing this Knowledge Article with the community.
Posted by David Lau at 07:30 PM in Installation, Windows | Permalink
A quick way to determine if your downloaded installer files are from the Install Now option is if there is a "wi" or "WI" in the name. In the example below:
The WI folder has a setup.exe in it. If you run it from there, you will get a Communication Error.
You can re-download the software as a Browser Download to solve this issue or re-run the Install Now option from the Subscription Center or Portal.
Posted by David Lau at 10:31 PM in Installation, Windows | Permalink