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General Licensing: Windows System Requirements [2014] for the Network License Manager 11.11

Our latest server tools 11.11 system requirements can be found in the Wikihelp here:

Windows

http://wikihelp.autodesk.com/Installation_Help/enu/2014/Help/0075-Autodesk75/0101-Network_101/0102-Planning102/0107-Windows_107

Mac

http://wikihelp.autodesk.com/Installation_Help/enu/2014/Help/0075-Autodesk75/0101-Network_101/0102-Planning102/0109-Mac_OS_X109

Linux

http://wikihelp.autodesk.com/Alias/enu/2013/Help/0000-Alias_In0/0179-Autodesk179/0201-Network_201/0202-Planning202/0208-Linux_Sy208

Reference:

http://upandready.typepad.com/up_and_ready/2012/04/general-licensing-windows-system-requirements-2013-for-the-network-license-manager-1110.html

 

Network Licensing: Networking Error: Failed to obtain the IP address of the machine

Networking Error: Failed to obtain the IP address of the machine

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICAPTH.lic.

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Network Licensing: FLEXnet License Finder

Network Licensing: FLEXnet License Finder

If you see FLEXnet License Finder windows when you start your Autodesk program and you have tried several times providing your license server name or specify the License file, please force quit the program (using Task Manager)  and manually update your client license file LICPATH.lic with the correct license server information. 

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICAPTH.lic

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

 Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

Network Licensing: Error [-4.132.0] A valid license could not be obtained by the network license manager

Error [-4.132.0] A valid license could not be obtained by the network license manager.

This error indicates that all your available licenses are checked out from your network license server.  Please verify that license server still has available product licenses.

Please verify that license server name is correct in LICPATH.LIC.  Please note that if there is DNS name resolution issue with your license server name, you can use your license server IP address instead of the server computer name in LICPAPTH.lic

LICPATH.LIC is the client license file and typically can be found in the program installation folder, let's take AutoCAD 2013 and Autodesk Maya 2013 for example.

AutoCAD 2013 its path is “C:\Program Files\Autodesk\AutoCAD 2013\LICPATH.LIC”

Autodesk Maya 2013 its path based on the supported oparating system is:

On Windows: “C:\Program Files\Autodesk\Maya2013\LICPATH.LIC”
On Mac:  /var/flexlm/maya.lic
On Linux: /var/flexlm/maya.lic

Please note that you can open LICPATH.LIC in Notepad (on a Mac or Linux use your plane Text Editor) and if needed modify/correct the license server name.

Here is the sample content of LICPATH.LIC file

SERVER licenseServerSystemName 000000000000
USE_SERVER

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Network Licensing: Error [-96.7.11001] A valid license could not be obtained by the network license manager

Error [-96.7.11001] A valid license could not be obtained by the network license manager

Please verify that your license server service is running:

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Network Licensing: Error [-15.570.0] A valid license could not be obtained by the network license manager

Error [-15.570.0] A valid license could not be obtained by the network license manager

Please verify the following:

• Your license server is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

• Your firewall is not blocking TCP/IP ports your license server service is running on (the default ports are 27000-27009 and 2080).

Tip: You can use Internet Explorer or Firefox to check if the ports used for licensing are open

Network Licensing: Error [0.0.0] A valid license could not be obtained by the network license manager

Error [0.0.0] A valid license could not be obtained by the network license manager.

You can try deleting CascadeInfo.cas file on your client workstation and then launch the program again.

Windows XP:

C:\Documents and Settings\All Users\Application Data\Autodesk\AdLM\CascadeInfo.cas

Windows 7:   

C:\ProgramData\Autodesk\Adlm\CascadeInfo.cas

If the above doesn’t help, please verify that your network license file contains the product FLEXnet license code for the product, or the cascading product.

2013: FLEXnet® feature codes for Autodesk products

2012: FLEXnet® feature codes for Autodesk products

2011: FLEXnet® feature codes for Autodesk products

2010: FLEXnet® feature codes for Autodesk products

Here is the link to the Autodesk Technical Solution, TS17532548, regarding the Understanding Cascade Licensing for Autodesk Products.

Please also verify that your license server service is running.

Setting up a license server on Windows

Setting up a license server on Mac

Setting up a licensing server on Linux

 

Reset Standalone licensing on the Mac [Time Machine]

Using Time Machine can potentially break licensing for any Autodesk product if you are running it in Standalone mode.   

The problem is that Time Machine has backed up and restored a licensing data file that is not correct. The only solution is delete the licensing folders in order to force it to re-register the product.  The instructions are below:

1.  Uninstall all your Autodesk Products.  If you have Maya, please review this post:

http://upandready.typepad.com/up_and_ready/2012/04/maya-2012-on-mac-how-to-delete-maya-from-your-computer.html

2.  Rename the following folder from FLEXnet Publisher to FLEXnet Publisher-OLD.  This folder is located in:  /Library/Preferences/FLEXnet Publisher. Please note that Adobe .data files will be there as well. Once you have reinstalled and re-activated your Autodesk product, you will need to move the Adobe .data files back into the /Library/Preferences/FLEXnet Publisher/FLEXnet folder.

NOTE:  Adobe_###_tsf.data & Adobe_###_event.log files

3.  You will also need to rename the following folder from ADLM to ADLM-old. This folder is located in: /Library/Application Support/Autodesk.

4.  Reinstall and activate your Autodesk products.  In some instances, you many need to manually activate your software, please check out this post for details:

http://upandready.typepad.com/up_and_ready/2012/05/general-licensing-getting-an-activation-code-manually.html

5.  Once, you have activated your software, move the Adobe .data files back into the /Library/Preferences/FLEXnet Publisher/FLEXnet folder.

6.  Turn Time Machine On and add exclude that folder from backups.

I have included a video adding exceptions to Time machine below:

Video:   Time Machine-options

Reference

http://upandready.typepad.com/up_and_ready/2012/02/alias-design-2012-for-mac-the-case-of-the-symbol-time-machine-lmu-and-the-splash-screen.html

AutoCAD on Mac locking up when printing or saving to PDF

We have had a couple of reports of AutoCAD/AutoCAD LTon MAC (any version) locking up when printing or saving to PDF:

When the Mac locks up, you will need to force quit the application or wait for it to respond which will take forever.

To get around this issue and to avoid the Mac beach ball,  you will need to remove the printer before you print or save out the PDF file.

Once you remove the printer, you can save to PDF 'instantly'.  Just a note, not all printers are problematic but some will work as expected.

Thanks to Ben Simms for confirming that this solution worked.

AutoCAD LT 2013 for the Mac: missing Menu and Tools Palette

We have received few cases recently where when running AutoCAD LT 2013 for the Mac, the Menu bar and Tools Palettes are missing. The following two solutions seem to be the most useful to resolve these cases.

Solution 1

1. Make sure AutoCAD LT 2013 is not running.
2. Go into Utilities and double-click the Terminal.
   This is the command line UNIX interface for the Mac OS.
3. Copy and paste the following three commands, one
   at a time, hitting Enter after each:
   
   sudo chmod -R +w ~/Library/Application\ Support
   
   cd /Applications/Autodesk/AutoCAD\ LT\ 2013/AutoCAD\ LT\ 2013.app/Contents
   
   ./copyreg.sh /Applications/Autodesk/AutoCAD\ LT\ 2013/AutoCAD\ LT\ 2013.app
   
   If you type these out, be sure to get the capitalization correct, put in a
   space after each backslash \, and get the period at the start of the last one.
   The first command prompts for your admin password, for which you will not see
   the letters you type. There is no feedback after the second command. The third
   command will show "set SkipExisting to true."
4. After entering the commands, quit the Terminal
   and then start up AutoCAD LT.  

 

Solution 2

Run a permission repair on your hard disk. Launch the Disk Utility (from within the \Applications\Utilities folder), on the First Aid tab, select your hard disk, and then click the "Repair Disk Permissions" button.

After this, delete the following folder:

~home\Library\Application Support\Autodesk\roaming\AutoCAD LT 2013 Standalone

The Library folder can be accessed by holding down the Option key while clicking on the Go menu within the Finder.

Next, go into this folder:


~home\Library\Preferences


Delete all files that start with 'com.autodesk.AutoCAD_LT.'

Now see if AutoCAD LT will start up and that it has its menus. If it still fails to work, it is likely that you will need to uninstall and reinstall the program. The uninstaller is located here:

\Applications\Autodesk\AutoCAD LT 2013\Remove AutoCAD LT 2013.app