It is exactly the same as the steps noted here:
I have included an image of the Registry location for your reference:
Just a note, one of the tools we use to test installing our software is VMWARE Workstation. It is not certified to run any of our Autodesk products but it's a good way test a basic install of our products and to confirm if customizations in deployments do indeed work.
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If you install mental ray Standalone 2013 on Linux and you will seee the following error at the very end of the installation process:
Product registration failed: 718E1,.
This is a rather confusing message that can be ignored. The software, in fact, has been installed correctly.
Thanks to Ryan Harvey on our Maya QA team for helping out on this post.
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Problem:
When installing the Network License Manager [NLM], you get this error message:
The installation package is not supported by this processor type. Plesae contact your Product Vendor.
Solution:
The error is caused because you are trying to install a 64 bit Autodesk NLM on a 32 bit Windows operating system.
Reference
http://upandready.typepad.com/up_and_ready/2011/11/quick-start-setting-up-a-license-server.html
http://usa.autodesk.com/getdoc/id=TS1091247
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As an alternative to usual methods to describe an issue (screenshots, long step by step descriptions, etc.) you may want to consider using a free tool available on Windows installations, the Problem Steps Recorder.
This tool allows you to automatically record each action you perform on screen and at the end it provides a clear and illustrated output similar to the one below, where I tried to launch AutoCAD 2013 without having a network license available, simulating a communication problem or else during a standard client-server license checkout).
This example is also showing, at the beginning, how to start the recorder.
Or, you can type “steps recorder” in the Windows search field.
You can save the recording to a zip file that contains a .mht file that you can open on a Browser.
Here is the exemple of my recorded actions:
Recorder output:
Recorded Steps
This file contains all the steps and information that was recorded to help you describe the recorded steps to others.
Before sharing this file, you should verify the following:
• The steps below accurately describe the recording.
• There is no information below or on any screenshots that you do not want others to see.
Passwords or any other text you typed were not recorded, except for function and shortcut keys that you used.
You can do the following:
• Review the recorded steps
• Review the recorded steps as a slide show
• Review the additional details
Steps
Step 1: (4/12/2013 5:09:14 PM) User keyboard input on "Desktop (pane)" [... Win]
Step 2: (4/12/2013 5:09:17 PM) User keyboard input on "Start menu (pane)" in "Start menu" [...]
Step 3: (4/12/2013 5:09:19 PM) User keyboard input on "Search (pane)" in "Search" [...]
Step 4: (4/12/2013 5:09:27 PM) User left click on "Steps Recorder (text)" in "Start menu"
PreviousNext
Step 5: (4/12/2013 5:09:31 PM) User left double click on "AutoCAD 2013 - English (list item)" in "Program Manager"
PreviousNext
Step 6: (4/12/2013 5:09:37 PM) User left click on "Next> (button)" in "FLEXnet License Finder"
PreviousNext
Step 7: (4/12/2013 5:09:39 PM) User left click on "Enter the Computer Name of the License Server System. (Contact your System Administrator if you do not know this.) (edit)" in "FLEXnet License Finder"
PreviousNext
Step 8: (4/12/2013 5:09:40 PM) User keyboard input on "Enter the Computer Name of the License Server System. (Contact your System Administrator if you do not know this.) (edit)" in "FLEXnet License Finder" [...]
PreviousNext
Step 9: (4/12/2013 5:09:46 PM) User left click on "Next> (button)" in "FLEXnet License Finder"
PreviousNext
Step 10: (4/12/2013 5:09:48 PM) User left click on "Finish (button)" in "FLEXnet License Finder"
PreviousNext
Step 11: (4/12/2013 5:09:54 PM) User left click on "Licensing Error (window)" in "Licensing Error"
Return to top of page...
Additional Details
The following section contains the additional details that were recorded.
These details help accurately identify the programs and UI you used in this recording.
This section may contain text that is internal to programs that only very advanced users or programmers may understand.
Please review these details to ensure that they do not contain any information that you would not like others to see.
Recording Session: 4/12/2013 5:09:11 PM - 5:09:58 PM
Recorded Steps: 11, Missed Steps: 0, Other Errors: 0
Operating System: 9200.16384.amd64fre.win8_rtm.120725-1247 6.2.0.0.2.4
Step 1: User keyboard input on "Desktop (pane)" [... Win]
Program:
UI Elements: Desktop, #32769
Step 2: User keyboard input on "Start menu (pane)" in "Start menu" [...]
Program: Windows Explorer, 6.2.9200.16384 (win8_rtm.120725-1247), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Start menu, CHostElement, Start menu, ImmersiveLauncher
Step 3: User keyboard input on "Search (pane)" in "Search" [...]
Program: Windows Explorer, 6.2.9200.16384 (win8_rtm.120725-1247), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Search, SearchPane, Search, SearchPane
Step 4: User left click on "Steps Recorder (text)" in "Start menu"
Program: Windows Explorer, 6.2.9200.16384 (win8_rtm.120725-1247), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Steps Recorder, LauncherText, Steps Recorder, GridListTileElement, Steps Recorder, GridGroup, GridContent, TouchScrollViewer, All Apps, GridRoot, SemanticZoomToggle, Start menu, CHostElement, Start menu, ImmersiveLauncher
Step 5: User left double click on "AutoCAD 2013 - English (list item)" in "Program Manager"
Program: Windows Explorer, 6.2.9200.16384 (win8_rtm.120725-1247), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: AutoCAD 2013 - English, Desktop, SysListView32, SHELLDLL_DefView, Program Manager, Progman
Step 6: User left click on "Next> (button)" in "FLEXnet License Finder"
Program: AutoCAD Application, R19.0.55.0.0, Autodesk, Inc., ACAD.EXE /PRODUCT ACAD /LANGUAGE EN-US, ACAD.EXE
UI Elements: Next>, Button, FLEXnet License Finder, #32770
Step 7: User left click on "Enter the Computer Name of the License Server System. (Contact your System Administrator if you do not know this.) (edit)" in "FLEXnet License Finder"
Program: AutoCAD Application, R19.0.55.0.0, Autodesk, Inc., ACAD.EXE /PRODUCT ACAD /LANGUAGE EN-US, ACAD.EXE
UI Elements: Enter the Computer Name of the License Server System. (Contact your System Administrator if you do not know this.), Edit, #32770, FLEXnet License Finder, #32770
Step 8: User keyboard input on "Enter the Computer Name of the License Server System. (Contact your System Administrator if you do not know this.) (edit)" in "FLEXnet License Finder" [...]
Program: AutoCAD Application, R19.0.55.0.0, Autodesk, Inc., ACAD.EXE /PRODUCT ACAD /LANGUAGE EN-US, ACAD.EXE
UI Elements: Enter the Computer Name of the License Server System. (Contact your System Administrator if you do not know this.), Edit, #32770, FLEXnet License Finder, #32770
Step 9: User left click on "Next> (button)" in "FLEXnet License Finder"
Program: AutoCAD Application, R19.0.55.0.0, Autodesk, Inc., ACAD.EXE /PRODUCT ACAD /LANGUAGE EN-US, ACAD.EXE
UI Elements: Next>, Button, FLEXnet License Finder, #32770
Step 10: User left click on "Finish (button)" in "FLEXnet License Finder"
Program: AutoCAD Application, R19.0.55.0.0, Autodesk, Inc., ACAD.EXE /PRODUCT ACAD /LANGUAGE EN-US, ACAD.EXE
UI Elements: Finish, Button, FLEXnet License Finder, #32770
Step 11: User left click on "Licensing Error (window)" in "Licensing Error"
Program: Autodesk component, 5.0.39.0, Autodesk, Inc., LMU.EXE LMU.EXE3460, LMU.EXE
UI Elements: Licensing Error, QWidget
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It is now included with Moldflow Synergy 2014 and Moldflow Adviser 2014. It is basically free. Thanks to Justin Courter for confirming this tip.
If you plan on using Moldflow 2013, make sure that you have a Design Link 2013 license. You can easily check your license file via the license parser.
Reference
Epilogue
This is the shortest blog post I have ever written.
Epilogue II
Please check out Moldflow Teams'blog site for more info:
http://autodesk.typepad.com/beyondmoldflowinsight/2013/04/autodesk-simulation-moldflow-design-link-moving-forward.html
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If you are are installing...
You will get a .NET 4 and a .NET 4.5 Language Pack error when installing the product.
The following workaround that will help resolve this issue:
1. Copy
the Media contents to a local drive or use a browser downloaded version of software.
2. Copy and backup the setup.ini file and call it: setup-BACKUP.ini.
3. Open
file setup.ini from the root folder
using a text editor.
4 .Search
for (without quotes) “[DOTNET4LANG]” and “[DOTNET45LANG]”
5. Add
a new line “IGNORE_FAILURE=YES” for them if
found. This line can be added anywhere below “EXE_PARAM=”
Below is an attachment for your reference:
Download Setup-FIX.ini
Thanks to the Development Team for sharing this tip with the community.
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For Simulation CFD 2014 users, please wait a bit before using and downloading it from the Subcription Center. The Front Desk team has alerted us that not all the licenses have been ported over to the customer database yet.
Reference
Thanks to Alison Gangler and the CFD team for alerting us of the issue.
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If you use the our Virtual Agent [Matthew] and the window is blank, you will need to delete your cookies and clear your cache.
We have been mainly using him for downloading software as noted in step 4 of this post:
http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html
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We have been getting some calls for Moldflow Ultimate download. It is confusing but the Moldflow Advisor/Insight/Synergy Ultimate 2014 is listed in the Subscription Center is the same.exe used for to install the entire Moldflow family of products. Basically, the license and product key will determine the product level you can install and run. i.e. Standard, Premium or Ultimate.
http://usa.autodesk.com/getdoc/id=TS21481916
Reference
http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html
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Below is a general Autodesk Product installation workflow:
References:
Everything you wanted to know about downloading our software
How to prepare your system before installing Autodesk software
Windows: User Access Control (UAC)
General Systems: Windows 7 Administrator Elevated
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