Some upcoming events are noted below:
Some upcoming events are noted below:
When trying to Activate Autodesk software, the licensing wizard (lmu.exe) will crash. In fact, you will not be able to even run the product in Trial Mode.
Please check out this article for a possible workaround:
Personally, I have noticed this problem happening with Autodesk 2012, 2013 and 2015 products.
We had a old post that dealt with Revit Updates noted here:
There is also R2 and UR2, the Revit Product Support team mentions the install order and features of it noted here:
Uninstalling Search Protect will solve your AutoCAD Application Error (0xc0000142) & (0xc000000c5) but you also may have Malware installed on your computer, please check out the following blog post to remove them courtesy of our technical guru: David Dembkoski.
One of the customers [Jerilyn Luben] that I was working with gave me this great tip on how to reinstall Windows 7 and the instructions are noted here:
In this episode of tenacious troubleshooting, we are focused on the -97 error.
1. The easy part is finding what the FlexNet error codes mean. It is noted here:
2. When this error happens on the license server, just look at the server log file to determine what the problem is. You can also check out this blog post for more info as well.
3. In this instance, on the client workstations, when we launched the product, the FlexNet Finder window would keep on looping and the error was 0.0.0.
a. We confirmed that the license server at the site was running the current version of NLM (11.12).
This is also noted in the log file on the license server.
b. We then increased the error messages for licensing by adding this environment variable on the workstation.
c. We finally get the dreaded -97 error message.
In the dialog box, we confirmed that client was looking at the correct server and the Windows Firewall was correctly configured as noted in steps 4-6 in the Quick Start Setting up a License Server blog post.
The client machine indicated that the server was not running. A known issue is having with other 'vendors' on the server along with Autodesk products. The symptom is that the server log file will appear like it is running but it is not actually running. The solution is basically to stop the Autodesk license server and edit the license file and add a port to the license file as noted below:
SERVER TOR2UA13809X0 3CD92B5B4B2E 27001
VENDOR adskflex port=2080
Once the file has been edited, just restart the license server and the software should launch correctly.
For more info on the this issue, please check out the following posts/articles:
Thanks to Sean Couture for confirming this workflow was indeed the problem.
Recently been troubleshooting deployments for Plant Design Suite 2015. There are some issues that we are working on and one of them is the deployment not installing when AutoCAD Plant 3D OE is included in AutoCAD.
The solution is noted in this knowledge article:
For customers trying to access the Sketchbook Pro 7.0.4 Update, please wait, it will be up shortly.
If you click on the Download button, you will get this error:
For additional support resources for Sketchbook, you can go here:
Thanks to Giancarlo, Chris & Andy for sharing this tip with the community.
Today's featured Knowledge Article is brought to you by the tenacious troubleshooting guru Jeremy Hanson. If you are installing Revit Extensions for Autodesk Revit 2014 and you will get the following error:
Red X: Key not valid for use in Specified State
Please check out the following Knowledge Article to solve your problem.
This key not valid error can apply any software product. There have been reports the same error and solution when installing Microsoft Visual C++ and Adobe Acrobat Reader.
We have been getting some recent Security & Anti-Virus software causing issues with our software from installing or updating. Enjoy!
Civil 3D 2015: Security Error when downloading Service Pack 1 [N-Able Security Manager]
Installation wizard stuck while initializing [Bit Defender Free Edition]
Inventor install freezes with a "Placeholder" error message [Avast Free Edition]
Error: The system cannot find the path specified. [Trend Micro]
This is a great article and covers how to prepare your system before installing Autodesk software....