Up and Ready

Endgame

We actually stopped renewing the Up and Ready Blog on April 24th, 2019 exactly 1 day before Avengers: Endgame opened.  How ironic?  Way back,  Autodesk had a wonderful idea of using blogs to build community.  When we first built the team, it was a global endeavour and if we included all the team members that have manned this pillar of knowledge, easily, we would have had over 100 years of experience and skills.   We are all honoured that you made a visit on this site.

This is the last post:  Endgame.  

Please visit the Autodesk Knowledge Network for the most up-to-date solutions for Autodesk products!   Lastly, our stats since our very first post on May 6th, 2011.

Up and Ready Webinar Series is back!

The webinar series "Up and Ready" is an in-depth topic discussion covering the Installation and Licensing area of Autodesk software. It is hosted by the Autodesk Support Team and aims to build your Installation and Licensing IQ.

The basic format is a 20-40 min period of in-depth topic discussion with questions fielded during the presentation, where the remainder of the hour is an open question & answer period covering any topics of interest by the audience. 

We host our Webinars both in English and German. You can sign-up from the following links:

• Register here for English UP and Ready Webinar series
• Register here for German UP and Ready Webinar series

Please note after signing up you will be notified of all future Build Your Up & Ready Knowledge events.

Autodesk Desktop Connector Setup command lines

Autodesk Desktop Connector Setup help for silent install

 

e.g.DesktopConnector-x64.exe /install /quiet would install this silently

 

More details here

 

 

Maya on Linux hangs and cannot be restarted after force quit

Some users have reported that Maya licensing hangs after it has been force quit. Trying to relaunch Maya results in Maya just hanging.

This appears due to Maya's process keeping the adlmmutex file locked (AdlmMutex::Lock). To get around this issue, we can set up the following system variable:

MAYA_DISABLE_CASCADING=1

Usually a variable can be setup at system level. But Maya is particularly helpful in letting us set up Maya-specific variables directly in the Maya.env file, to avoid cluttering the system settings with customised variables. Location of Maya.env changes depending on our system. On Linux, it usually is located in either one of these paths:

• ~/maya/version
• ~/maya/

More information on how to work with/edit Maya.env file can be found here: Setting environment variables using Maya.env

This workaround can be also found on the Autodesk Knowledge Network

Silent install Autodesk Steel Connections for Revit 2018

Issue:

Unable to silently Install Autodesk Steel Connections for Revit 2018 using setup.exe

Solution:

https://knowledge.autodesk.com/community/article/95266

Stingray Deployment and Network Licensing shows activation screen on first launch.

Issue:

When Stingray is installed from Deployment image with Network License Type. It is launched with Standalone license activation window.

 

Solution:

 

https://knowledge.autodesk.com/community/article/95536

Folder Redirection,Roaming Profile Autodesk Install/Startup Error 1606 and 1317

Issue:

Unable to Install or launch Autodesk applications while using redirected use profile  folders.

Common errors include

Error 1606 "Could not access network location"

Error 1317: An error occurred while attempting to create the directory.

Error 1325 - 'Documents' is not a valid short file name"

More details/Solution:

https://knowledge.autodesk.com/community/article/83791

 

 

 

The borrowing period established for the license server is not valid.

Issue:

When you tried to borrow a license, you received the following error message:

You cannot borrow a license at this time. The borrowing period established for the license server is not valid. Contact your system administrator to have the borrowing period reset to a value of at least one day (24 hours)

 

Solution:

https://knowledge.autodesk.com/community/article/92901

 

Troubleshoot startup and network issues with Autodesk products using Fiddler

If you would like to troubleshoot cloud enabled products for connectivity. My colleague Pierre has an interesting post here.

 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/simplecontent/content/troubleshooting-network-issues-autodesk-products-using-fiddler.html

 

Folder Redirection,Roaming Profile Autodesk Install/Startup Error 1606 and 1317

Issue:

Unable to Install or launch Autodesk applications while using redirected use profile  folders.

Common errors include

Error 1606 "Could not access network location"

Error 1317: An error occurred while attempting to create the directory.

Error 1325 - 'Documents' is not a valid short file name"

Cause:

If you use folder redirection instead of roaming profile setup, some of the Installer functionality would fail, mainly due to Permission issues.

Solution:

Please use the following solutions to fix the immediate issue.

https://support.microsoft.com/en-us/help/886549/you-receive-an-error-1606-error-message-when-you-try-to-install-or-remove-a-microsoft-program

Root cause and Solution:

Microsoft recommends following method to Deploy Roaming User Profiles.

https://technet.microsoft.com/en-us/library/jj649079(v=ws.11).aspx

When folder redirection is used, some of functionality within windows installer might fail due to permission issue.

for e.g.Disk cost calculation on the folder share on the network. \\server\sharename\%username%. If User wouldn't have read permission on \\server\sharename, installer could fail.

If the roaming profile is setup properly without folder redirection, user profile would be transparent to Windows applications.