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  • David Lau

    Hashim Mundol

    Aaron Hai

    Avto Chachava

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« Raster Design 2012: Missing Commands [IINSERT] | Main | Inventor LT Suite 2013: Installation wizard hangs and submits an Autodesk Error Report »



David Harrington

Interestingly enough I had this problem just today. The path that failed:

\\tpa-mail\installs\autodesk\Infrastructure Modeler 2013\64bit\

So I started cutting, and this worked
\\tpa-mail\installs\autodesk\Infrastructure Modeler 2013

So the character count up to that level should provide enough insight as to what can work.

David Lau

Thanks for sharing your comment with the community!


I had also this problem for all my 2013 deployments....

I've shorten as much as I'm allowed to on our servers but it still hanged up after the 6h taken by our Duilding design suite deployment !

I do not understand
_why the BDS installer cannot count how many characters are needed for the longest file name and tel us that the path will be too long or how many character remains BEFORE starting the deployment (and not cancel everything after 6h lost !!!)
_Why guys responsibles of the deployment or the file naming are using such long directories and file names !!!! the here above filename "esm_design_3_import_manage_object_36x36.png" takes already 43 chars and fails the 6h install process for an icon !!!

I hope it will be resolved ASAP...

I know I can use Ant Renamer to batch-shorten some words but I suppose that the deployment will not work any more ?

David Lau

Thanks for your comments, the development team is aware of the issue. Do not shorten the path using batch utilities, it could break the deployments.

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