Raster Design 2012: Missing Commands [IINSERT]

I just got a case with Raster Design 2013 and some of the commands where missing.  The error was:

aeciibui55.arx cannot find a dll or other file that it needs.
Unknown command "IINSERT" 

The tricky part was that it worked in one account but not in another account.  In this situation, we had to go into the problematic account and edit the Registry:

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R18.2\AutoCAD Raster Design 2012

Problematic Keys:

• RoamableRootFolder=C:\Users\gary.krystyniak\AppData\Roaming\Autodesk\C3D 2012\enu\
• LocalRootFolder=C:\Users\gary.krystyniak\AppData\Local\Autodesk\C3D 2012\enu\
• RDLocalFolder=C:\Users\jeffrey.bowlin\AppData\Local\Autodesk\AutoCAD Raster Design 2012\R18.2\enu\Support\

We just needed to edit the user name in the registry key for RDLocalFolder:

• RoamableRootFolder=C:\Users\gary.krystyniak\AppData\Roaming\Autodesk\C3D 2012\enu\
• LocalRootFolder=C:\Users\gary.krystyniak\AppData\Local\Autodesk\C3D 2012\enu\
• RDLocalFolder=C:\Users\gary.krystyniak\AppData\Local\Autodesk\AutoCAD Raster Design 2012\R18.2\enu\Support\

This is the registry setting in the other user's account that was working.

Thanks to Jeff Bowlin for confirming that this hack worked.