Tip: Getting your system information

One of the things that we will need to troubleshoot computer problems is to get your system information.

On Windows:

1.  Go to the Start button >  Type:  msinfo32 > Enter

2.  Make sure you have System Summary highlighted and go to File > Export and save it as a Text File.  

3.  You can also  compress you file to make it smaller.

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On the Mac: 

1.  Go to the Apple > About this Mac and click on More Info.

2.  Click on System Report button.

3.  File > Export as Text or File > Save as or File > Save [10.9 or higher].