Trend Micro + The System cannot open the device or file specified. + SetupDesignReview2013.msi

We have been getting several reports with our software not installing properly and getting this error:

The system cannot find the device or file specified.
C:\Users\~\AppData\.\.\.\SetupDesignReview2013.msi

As soon as you run the setup.exe, The error happens right away and there is no option to select anything in the Installation Wizard. i.e. Eula, Serial Number, Product Key etc.

You will need to basically disable Trend Micro Anti-virus software to complete your installation.

Thanks to Jarod Schultz for sharing this tip with the community.

Reference:

http://upandready.typepad.com/up_and_ready/2012/11/data-encrypted-drives-autodesk-software-temp-folders.html

Epilogue [Updated June 2013]

Thanks to Alvin Wong for sharing this TIP to solve this interesting problem from the Trend Micro site.

http://esupport.trendmicro.com/solution/en-US/1096841.aspx

 

Comments

[Randy]

Hi, Nice post thanks for sharing.

Thanks!

Randy

[MBA Institutes]

Yes sometime installed anti-virus can not run the file or some set up programs and so it must disable first to start setup. Thanks for sharing.