In some instances, we will have some interesting issues that are difficult to solve and troubleshoot. In this case, we had a site that was using and trying to install Civil 3D Land Desktop 2009 on Windows 7. The error in the log file was:
2013/7/24:10:39:11 USER CM04 Install Windows Media Format 9.5 Failed Failure is ignored, Result=1603
2013/7/24:10:39:13 USER CM04 Install AutoCAD Civil 3D Land Desktop Companion 2009 Failed Installation aborted, Result=1603
In previous blog posts, we have already discussed that the 1603 error basically means that the product didn't install and that it could be caused by anything.
Although it is unsupported on Windows 7, the workaround is below:
1. Hack the setup.ini file using Notepad to skip Windows Media Format 9.5. Windows 7/8 uses a newer version of the software format.
2. Update the install image path from x64_IMAGE_PATH=x86 to Program Files (x86) directory when installing the software on a 64 bit computer.
3. Using Local Machine Policy, "Turn off program compatibility assistant."
Thanks to Anne Bennett for sharing this tenacious troubleshooting tip with the community.
Reference
Hacking setup.ini files
http://upandready.typepad.com/up_and_ready/2013/05/autocad-2012-net-45-hacking-the-setupini.html
Running software in Compatiblity Mode (#6)
http://upandready.typepad.com/up_and_ready/2013/07/unsupported-autocad-2014-on-windows-vista.html
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