Inventor 2013/2014 + Avast Anti-Virus Software + Red X PLACEHOLDER

We have been getting a high frequency of Inventor software failing to install due the usage of Avast Anti-Virus software. The error is typically the following:

RED X PLACEHOLDER

The only solution is uninstall the the Avast software before installing Inventor.

http://forums.autodesk.com/t5/Installation-Licensing/Inventor-2013-installation-problem/td-p/4565699 

http://forums.autodesk.com/t5/Installation-Licensing/Installation-Problem-Inventor-2014/m-p/4577535/highlight/false#M72071

Thanks to Jeffry Asbury and Byron Morales for alerting us of the problem.

Reference

http://upandready.typepad.com/up_and_ready/2012/03/autodesk-simulation-cfd-2013-avast-internet-security-and-files-in-the-virus-chest.html

Comments

[Herb Coffer]

I am new to these blogs.
I have installed INV 2014 on a new SSD hard drive, but get error. No 30 day trial and no activation. It will not UNINSTALL or REinstall. HELP.

[David Lau]

It is best to log a case or go to the Autodesk forums.

1. To uninstall software that won't uninstall, we use Microsoft Fix It.

http://upandready.typepad.com/up_and_ready/2012/06/windows-the-basics-of-using-microsoft-fix-it.html

2. An activation window should show up. I would make sure IE 10 is not installed on the computer.

http://upandready.typepad.com/up_and_ready/2013/05/blank-activation-window-internet-explorer-10.html

http://upandready.typepad.com/up_and_ready/2013/06/launching-an-autodesk-product-internet-explorer-10.html

3. Browser download of the software is sometimes necessary. It is best for 'troubleshooting' purposes.