Up and Ready

AutoCAD 2015 Heatbleed Hotfix

Hot off the presses....

http://knowledge.autodesk.com/support/autocad/downloads/caas/downloads/content/autodesk-autocad-security-hotfix.html

This hotfix applies to the following products:

• Autodesk AutoCAD 2015
• Autodesk AutoCAD Architecture 2015
• Autodesk AutoCAD Civil 3D 2015
• Autodesk AutoCAD Electrical 2015
• Autodesk AutoCAD LT 2015
• Autodesk AutoCAD Map 3D 2015
• Autodesk AutoCAD Mechanical 2015
• Autodesk AutoCAD MEP 2015
• Autodesk AutoCAD Plant 3D 2015
• Autodesk AutoCAD P&ID 2015
• Autodesk AutoCAD Structural Detailing 2015
• Autodesk AutoCAD Utility Design 2015
• Autodesk DWG TrueView 2015

Reference

http://upandready.typepad.com/up_and_ready/2014/04/autodesk-trust-center-cloud-and-data-security.html

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Autodesk-Security-Hotfixes-to-Address-Heartbleed-Vulnerability.html

 

FYI - Site downtime from last week....

For users of this site and the blogs from Autodesk, we have had some outages [Typepad] from last week. For details on the problem, please check it out here:

http://everything.typepad.com/blog/2014/04/downtime_ddos_attacks_future_protection.html

Autodesk Licensing Error Codes

You can actually check out the following Autodesk Licensing Error Codes in it's most raw form located here:

C:\ProgramData\Autodesk\ADLM\R9\AdlmErrorCodes.xml

 Download:  AdlmErrorCodes

 

The R9 folder is for a 2015 product.  i.e. R7 = 2014

 

Using this file, you can determine Linux errors and it typically is a productinformation.pit file issue.  This means you need to use the rpm & adlmreg command to install the [Maya] software.

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Common-FlexNet-error-codes.html

Thanks to Nelson Cruz for this tidbit of info.

Application Manager: Application Error SSL handshake failed

If you are getting this error:  

Application Error SSL handshake failed

Please check out this Autodesk Knowledge Article:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Autodesk-Application-Manager-Error-SSL-Handshake-failed.html

Thanks to William Lee for his assistance on this issue.

Maya 2015 + MAYA_APP_DIR = CRASH

If you set the MAYA_APP_DIR before launching Maya 2015 to allow it to create the default folders in C:\Users\USERNAME\Documents\maya, it will crash.  The only thing you will get is the Output window.

"I had to remove the variable and let maya set up in documents like it normally does the take those files and copy them into the location that I wanted then re-instate the variable."

Thanks to Hugh McCullom for confirming and sharing this tip with the community.

Here is another old Maya Environment Variable issue:

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Maya-does-not-start-Red-X-and-OK-dialog-box.html

Autodesk 2015 products + Trend Micro = The system cannot open the device or file specified.

If you are getting this error and you are using Trend Micro anti-virus, you need to disable it during the installation process.

The system cannot open the device or file specified.  
C:\Users\NAME\AppData\Local\Temp\..... * .msi

Thanks to John Blazier for confirming that the issue still exists.  It is a best practice to disable your anti-virus when installing software.

NOTE:  The site was using Trend Micro OfficeScan 10.6.3205 Service Pack 2.

Reference

http://upandready.typepad.com/up_and_ready/2013/07/trend-micro-the-system-cannot-open-the-path-specified-navisworks-freedommsi.html

http://upandready.typepad.com/up_and_ready/2013/01/trend-micro-the-system-cannot-open-the-device-or-file-specified-setupdesignreview2013msi.html

Epilogue

Here is another variation of the error...

Epilogue II

Via Gary Cook

Epilogue III

Via Josh Fontenot

AutodeskInstallNow.exe - Entry Point Not Found [LiteHtml.dll]

If you are getting this error:

The procedure entry point ? ... could not be located in the dynanic link library ... LiteHtml.dll

Please check out:

http://knowledge.autodesk.com/article/The-Program-errors-when-I-try-to-install-The-Procedure-Entry-Point-could-not-be-located-in-the-dynamic-link-library

Thanks to David Dembkoski for his incredible troubleshooting tenacity and for sharing this Knowledge Article with the community.

Autodesk Trust Center & Cloud and Data Security

For more details on Cloud and Data Security, please check out our response to the Heartbleed OpenSSL vulnerability below:

http://www.autodesk.com/trust/overview

 

2015 M&E Products: Composite, Matchmover, Backburner = Free

All you have to do is search for it here:

http://apps.exchange.autodesk.com/MAYA/en/Home/Index

Tip: Getting server information via the Command Prompt [cmd]

The command that everyone knows....

ping server-name

If you get an IPv6 address, then type:

ping -4 server-name

To get the ethernet address remotely, try this:

nbtstat -A ip-address-of-server-name

All you need is your serial number and you can generate and configure your license server!

If you are on on the server, you can also run this command:

getmac

Running this command made me hungry....

There are more tips here:

http://upandready.typepad.com/up_and_ready/2014/03/tip-searching-for-things-on-our-blog.html