AutoCAD Crashing + Analyzing a dump file = Problem with IBM Security Access Manager

One our technical gurus [Jeremy Hanson] was troubleshooting an AutoCAD crashing at startup issue.  He used WinDBG to analyse the dump file (acminidump.dmp) to get the answer.  The basics of using WinDBG is noted here:

http://www.techrepublic.com/blog/windows-and-office/how-do-i-use-windbg-debugger-to-troubleshoot-a-blue-screen-of-death/

In this case the WinDBG mentioned a problem with this DLL: ObsBaseAgent64.dll and it was a part of IBM Security Access Manager for Enterprise Single Sign-On.  In this case, we followed the steps in this article to solve the problem:

http://knowledge.autodesk.com/article/AutoCAD-crashes-shortly-after-launch