Up and Ready

Do you have any questions about the upcoming Perpetual Licensing retirement?

During our Autodesk Day, I just found out about this section in our forums.  Please feel free to ask any questions you have here about:

http://forums.autodesk.com/t5/perpetual-license-retirement/bd-p/2015

http://www.autodesk.com/products/perpetuallicenses

General Licensing: Windows System Requirements [2016-2015] for the Network License Manager 11.12

Our latest server tools 11.12 system requirements can be found here:

Windows

http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-110E37F7-724F-4416-94EE-A74234AAA8CB

http://help.autodesk.com/view/INSTALL_LICENSE/2016/ENU/?guid=GUID-110E37F7-724F-4416-94EE-A74234AAA8CB

Mac

http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-53EE23D5-0665-4C11-8150-49055E3A2788

http://help.autodesk.com/view/INSTALL_LICENSE/2016/ENU/?guid=GUID-53EE23D5-0665-4C11-8150-49055E3A2788

Linux

http://help.autodesk.com/view/INSTALL_LICENSE/2015/ENU/?guid=GUID-2ECB565B-A0CC-4F83-9B84-D960641085B3

http://help.autodesk.com/view/INSTALL_LICENSE/2016/ENU/?guid=GUID-2ECB565B-A0CC-4F83-9B84-D960641085B3

Reference

http://upandready.typepad.com/up_and_ready/2013/04/general-licensing-windows-system-requirements-2014-for-the-network-license-manager-1111.html

How do I figure out how many seats are associated with each serial number in Autodesk Manage?

1. Log in to https://manage.autodesk.com

2. Select your product and expand the widget to view your serial numbers:

http://upandready.typepad.com/up_and_ready/2012/10/understanding-licenses-on-subscription-and-not-on-subscription.html

3. Click on CONTRACTS & ORDERS, then your contract.

The Contract should show up and you can view the Seats column.

Activating Autodesk Shape Modelling Plug-in for Rhino

If are are getting this error:

Please check out this article:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-Shape-Modeling-Plug-in-for-Rhino-crashes-right-after-entering-activation-code-and-an-Autodesk-component-has-stopped-working.html

Thanks to James B. for confirming that this solution worked!

Linux NLM Installation Error: Lmutil error: lib64ld-lsb-x86-64.so.3: bad ELF interpreter

I wrote this solution...A long time ago in a galaxy far, far away....

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Lmutil-error-lib64ld-lsb-x86-64-so-3-bad-ELF-interpreter.html

Autodesk Network License Manager has been updated to 11.12.1.4

We have just updated our Network License Tools (NLM) to 11.12.1.4.  It can be downloaded here:  www.autodesk.com/licensetools.

If you decide to upgrade, please follow this workflow:

http://upandready.typepad.com/up_and_ready/2014/01/laws-always-update-your-network-license-manager-with-each-release.html

Reference

http://upandready.typepad.com/up_and_ready/2011/11/quick-start-setting-up-a-license-server.html

Just a note that the 11.12 version of NLM was actually running in dual mode IPv4/IPv6 as noted in the log file so we rarely needed to swap out and use the IPv6 version of the Network Licensing Tools.

Log file from 11.12 NLM

Log file from 11.12.1.4 NLM

If necessary, be prepared for this workflow for swapping out IPv4 and IPv6 Network License tools:

http://upandready.typepad.com/up_and_ready/2011/09/general-licensing-do-i-need-ipv6-network-license-manager-for-windows.html

Maya 2015 + Standalone + Linux = Can't Automatically Activate

I recently solved a really old case last week in which Maya 2015 SP5 on Linux would not auto-activate, even though you have an internet connection.  This week, the issue came up again but in EMEA.

The solution is quite easy, you just need to run this hotfix:

http://knowledge.autodesk.com/support/autocad/downloads/caas/downloads/content/autodesk-licensing-hotfix-poodle-ssl-v3-vulnerability-cve-2014-3566.html

If we didn't do this, we would need to manually activate Maya on Linux using the method below:

1. Run Maya and close the wizard because it can't auto-activate.
2. Go to  /tmp folder and look for the MAYA_2015_0_F_USLongCode.xml and email it to Product Support. i.e. Create a case.
3. We generate an activation code based on the xml file.
4. Launch Maya and there is a Browse button to load the activation xml file.

Cascading for Autodesk Utility Design 2015

Please check out this issue for cascading for Autodesk Utility Design 2015.  This is only an issue if you have the Autodesk Utility Design and a Suite that has Autodesk Utility Design on the same server.

http://knowledge.autodesk.com/support/autocad-utility-design/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-Utility-Design-2015-network-license-does-not-cascade.html

Thanks to Efim Tetelman for sharing this tip with the community.

Environment Variable on the Mac + maya.env + Options files on Windows

Some key concepts are covered in this post:

• Advanced Options File setup (LM_PROJECT) for all users in a group called AUS
• Maya Environment Variables (maya.env)
• Adding an Environment Variable on the Mac (10.9 - launch.conf | 10.10 - autodesk.environment.plist)

The Story...

We have this site that has setup a very sophisticated options file that uses LM_PROJECT.  A really good description of LM_PROJECT can be found here:

http://www.jtbworld.com/Autodesk-Network-License-Manager.htm

In this scenario, we want an Autodesk product that runs on the Mac to use the LM_PROJECT environment variable.  The LM_PROJECT environment variable is allotting a group of licenses for a group called: AUS.

If you are a Maya user, it is pretty easy to add an environment variable in Maya.  It is a matter adding it into a maya.env file and this workflow works in Windows, Mac or Linux.  What makes this story interesting is that we added a licensing environment variable (LM_PROJECT) to the maya.env.

Adding an Environment Variable for Maya on Mac [Screencast video]

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Where-do-I-set-the-Maya-environment-variables-for-Maya-on-the-Mac.html

The next trick is to add the LM_PROJECT to AutoCAD on the Mac.  The problem is that the maya.env only works with Maya so this means we need to add a system wide Environment Variable on the Mac.

Adding an Environment Variable for the Mac [Screencast video]

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-do-I-add-an-environment-variable-on-the-Mac.html?v=2015

Reference

http://support.microsoft.com/kb/311843

Epilogue

Thanks to Matt Haugen for contributing & confirming the workflow for  Mac OS 10.10 [Yosemite]. 

1. Create a plist file in /Library/LaunchAgents.i.e. autodesk.environment.plist. 
2. The contents of the plist should be similar to the following. The only variable that would change would be international to be whatever project you want to set.

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>my.startup</string>
<key>ProgramArguments</key>
<array>
<string>sh</string>
<string>-c</string>
<string>
launchctl setenv LM_PROJECT international
</string>
</array>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>

Reference

http://stackoverflow.com/questions/25385934/setting-environment-variables-via-launchd-conf-no-longer-works-in-os-x-yosemite

Please install Microsoft Windows Update (KB2987107)

Please install Microsoft Windows Update (KB2987107) ASAP.  The update also solves an activation issue as well.  For more info on it, please go here:

https://technet.microsoft.com/library/security/ms14-056

Reference

http://upandready.typepad.com/up_and_ready/2014/07/autocad-crashing-.html

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Standalone-Licensing-Wizard-Crashes.html